What happens if the jewelry I receive looks different than the item on the website?
We make our sincerest effort for the photos on the website to be a close representation of the jewelry that you will receive. However, slight inconsistencies in the color, shape, size, and texture of gemstones, pearls, and precious metals are not only natural, but are actually an added element of beauty, and have the distinction of making a piece feel alive, unique, and handmade. Natural things have the nuance of difference, and we feel our work’s strength is in its individuality. However, if you feel that the jewelry you have received is not to your satisfaction, we want to hear from you. Please see our Refund/Exchange Policy for more information.
