What happens if the items are damaged in transit?
Damage incurred during shipping does not happen very often. However, every time we’ve received a damaged buyback it’s been due to woefully poor packaging. Bookstores.com cannot pay you for items that arrive bent, mangled, torn, or otherwise dismembered. Bookstores.com will not pay you for books we do not receive. We will grade the books we receive in the condition received and make any necessary adjustments to the amount paid. Packages sent Media Mail can take up to three weeks to arrive at our location. It may take longer depending on where you are shipping from and if it is a busy time of the year. Packages shipped around major holidays may take an additional week to arrive. If you have not received confirmation that we received your package within 30 days of shipping, please contact us.
Damage incurred during shipping does not happen very often. However, every time we’ve received a damaged buyback it’s been due to woefully poor packaging. TextbooksRus.com will grade the books we receive in the condition received and make any necessary adjustments to the amount paid. We cannot pay you for items that arrive bent, mangled, torn, or otherwise dismembered. TextbooksRus.com will not pay you for books we do not receive. Packages sent Media Mail can take up to three weeks to arrive at our location. It may take longer depending on where you are shipping from and whether it is a busy time of the year. Packages shipped around major holidays may take an additional week to arrive. If you have not received confirmation that we received your package within 30 days of shipping, please contact us. If you ship via Media Mail, we strongly suggest that you purchase insurance when shipping your buyback to us. If your package is received damaged and books are missing, we will not be able t
