What happens if the insurance company is late with a payment?
The law requires insurance companies to make payments within specific time frames. If they are late they may have to pay you a penalty of up to 10% of the entire type of benefit that was late. This penalty can apply to past and future payments of that type of benefit, not just the late payment. Call the Information & Assistance office or call us at (916) 363-7840 if you have questions.
