What happens if the information I have entered into LSB BillPay for a particular merchant changes?
When information for a particular merchant changes, such as an address, you will need to “add a merchant” and reenter all information. Once the merchant information is accepted, then delete the merchant with the old information (see steps below). Complete the following steps: 1. Add a new merchant with the updated address. 2. Reenter your account number and applicable payment information. 3. Link the merchant to your account. 4. Once you have successfully linked the “new” merchant to your account, delete the merchant with the old address from your merchant list.
