What happens if the hotel cannot fulfil our reservation?
CnG Hotels reserves the right to change your hotel reservation to a hotel of a similar standard. No compensation is payable for such changes. In extreme circumstances CnG Hotels may be forced to cancel your reservation. In this situation we will notify you immediately. A full refund will be made and CnG will not be under any further liability to pay any additional charges or costs incurred. The maximum refund given will not be greater than the amount paid for the booking.
cityhotelsonline.com reserves the right to change your hotel reservation to a hotel of a similar standard. No compensation is payable for such changes. In extreme circumstances cityhotelsonline.com may be forced to cancel your reservation. In this situation we will notify you immediately. A full refund will be made and CnG will not be under any further liability to pay any additional charges or costs incurred. The maximum refund given will not be greater than the amount paid for the booking.
