What happens if the gift card recipient doesn use all the money on the card?
Unlike paper gift certificates where a customer can spend $5.00 of the $25.00 gift certificate and receive the remaining $20.00 in cash, a gift card deducts the $5.00 and leaves the remaining $20.00 “on account”. As a result, if a gift card holder does not redeem the full amount of the gift card in merchandise, you do not lose the remaining balance of the initial sale.