What happens if the employee does not receive his/her identification cards prior to the effective date of coverage?
A. The “yellow employee copy” of the Group Application Form may be used as a temporary identification card until he/she receives the ID card. Keep the “pink employer” copy of the form for your files. Providers can also call the DHP Customer Service Department to verify the coverage date of the employee/dependent. Please note that the employee’s social security number is used as the identification number for the employee and his/her dependents. Your employees should know this in case the provider asks for his/her member number to verify coverage.
