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What happens if the customers computer crashes after they make a partial payment?

April 26, 2017Computer crashes customer happens partial payment

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What happens if the customers computer crashes after they make a partial payment?

1 Answer

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In this case, the amounts on hold will still be on hold until the customer contacts CubeCard to resolve the problem. However, it is being planned to allow for more automatic handling of this, such as timeouts set by the merchant.