What happens if the Customer Feedback Center goes down?
We know that your business depends on immediate access to the information you need, and we’re devoted to ensuring that it’s always available, quickly. Customer Feedback Solutions hosts our systems in award winning and highly secure data facilities and has built redundancy into all its systems in order to minimize any system failures that could be perceived as customer outages. We realize there may occasionally be system outages due to issues beyond our control. The Customer Feedback Center also utilizes advanced ASP.NET technology which will notify our product team real-time with system issues allowing us in most cases to resolve any issues before a customer notifies us.
