What happens if the customer asks for a refund?
Process the refund! This can happen. We try to prevent this from happening by making the description and the picture of the art accurately depict the art. But from time to time a customer will ask to return the art for a full refund. Assuming that customer has not damaged the art and that the customer has requested the refund within a reasonable amount of time, we grant the refund. The customer will return the art to the artist and a refund will be processed by Latitude International upon receipt of the art. Artist returns the 70% payment to Latitude. We all want a happy, satisfied customer.