What happens if the credit card information I gave you doesn t work?
Anytime the credit card you gave us is declined or is otherwise insufficient for a purchase we will send an email notifying you. Your first recourse is to check the information you gave us for accuracy. To do this, first login. If you’re not sure how to do that, please go HERE. Go to the My Account link at the top of any page on the site. Select edit my profile and verify that the credit card number, expiration date, and CID are accurate. If any of the numbers are incorrect, change them and notify us ASAP so that we can complete your order. If they are correct, it means that something else is wrong with the credit card (suspended, balance overdrawn, etc). Contact your credit card company to inquire about the specific issue. In the meantime, you may supply us with a new credit card so that your purchase can be completed. To do this, go to edit my profile page and change the credit card information. Then, email us to let us know that the change has been made so that we may complete your