What happens, if the consignee isn’t at home?
If the consignee is not at home and the parcel cannot be delivered at the neighbour the parcel will be delivered at the nearest GLS Paket Shop. The consignee gets a notification card about the attempted delivery. If the parcel has been delivered at the GLS Paket Shop, the consignee has the possibility to pick up his parcel in the GLS Paket Shop within 10 working days by presenting the notification card and his identity card.