What happens if the buyers case is closed in the buyers favour?
If we resolve a case in the buyer’s favour, and refund the buyer for the case, the seller will be required to reimburse us for the refund. (Please refer to the eBay Buyer Protection Policy section on reimbursements from sellers for more information.) Sellers with a large number of cases relative to their total sales may be at risk of violating eBay’s Seller Practices policy. If the buyer alleges that the item you sold wasn’t authentic and the case was resolved in the buyer’s favour, eBay may limit your account, up to and including suspension of your account. For more details, see “What happens if a buyer believes an item is not authentic?” in the eBay Buyer Protection Policy.