What happens if the alarm system is activated?
The monitor system responds when one of the sensors or detectors in your home is activated. The control panel’s siren will make a loud noise to deter an intruder and alert neighbours. Simultaneously, the control panel will make a telephone call to the monitoring centre. Once the monitoring service receives the call, it will inform your chosen contacts, progressively escalating until a response is received. You can select a maximum of five people as your chosen contacts. Your first nominated contact will be called first. If you are the first person on the list, you will receive your chosen combination of phone calls, text messages or emails. If you fail to respond using your password via your mobile phone or landline, your next contact will be notified. This continues until the list is complete, or someone responds by inputting his or her correct password. We provide a set of useful wallet cards for you to give to your nominated contacts to remind them what they need to do if they recei
The monitor system responds when one of the sensors or detectors in your home is activated. The control panel’s siren will sound with a loud noise to deter an intruder and alert neighbours. Simultaneously, the control panel will make a telephone call to the monitoring centre. Once the monitoring service receives the call, it will inform your chosen contacts, progressively escalating until a response is received. You can select a maximum of five people as your chosen contacts. Your first nominated contact will be called first. If you are the first person on the list, you will receive your chosen combination of phone calls, text messages or emails. If you fail to respond using your password via your mobile phone or landline, your next contact will be notified. This continues until the list is complete, or someone responds by inputting his or her correct password. We provide a set of useful wallet cards for you to give to your nominated contacts to remind them what they need to do if they