What happens if the Administrator level user who installed the system changes their password or is removed as a user?
A. For the VMS installation and its various components, it is critical that the same user and password be used throughout. If the user is removed or the password changed, the application breaks and prevents correct communication between the various services. This results in changes that do not get committed to the database, incorrect behavior of the application, and possibly services that do not respond correctly or do not get started at all. There are several possible workarounds. One way to resolve this is to restore the removed user with the same user ID and password, or revert the existing user to the original password, under which the system is installed. In either of these cases, the Daemon Manager needs to be restarted. Alternatively, services can be modified to accommodate the new username and password. In order to do this, change the “Log On As” field, and restart the CiscoWorks 2000 Daemon Manager service. For further information, follow the instructions at Changing Service P
