What happens if Telstra wants to remove or relocate a payphone in my area?
If Telstra considers that a payphone in your area should be removed or relocated, it has to post a notice at the site and give the local community, site owner and local government three months to comment on the proposed change. Exceptions to this rule apply when: • Telstra is seeking to relocate the payphone to an area visible from the existing site; • The payphone is being removed in order for commercial development, road works and other construction activities to occur; • Vandalism has significantly damaged the payphone and there are no other available locations for the payphone. Comments by the local community, site owner and local government will be used by Telstra in its consideration of whether or not to go ahead with the removal or relocation. These rules apply where Telstra is intending to remove all payphones from a particular site. Where Telstra is intending to reduce the number of payphones at a site but not remove all the payphones at the site, Telstra can do so as it consi
