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What happens if Sun receives duplicate Service Requests?

April 26, 2017duplicate happens requests service Sun

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What happens if Sun receives duplicate Service Requests?

1 Answer

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If you receive an email notification from ASR indicating that a Service Request has been created, you should not create an additional Service Request. If you contact Support Services via the telephone, or the Member Support Center, please be sure to use the Service Request ID included in the ASR email in all your communications.