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What happens if something arrives damaged?

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What happens if something arrives damaged?

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All orders are fully insured, and in the unlikely event of a breakage in transit we ask you to inform us as soon as possible so that we can arrange to send you replacements. We may ask for a photograph of the damaged items to give to our insurers, who may wish to inspect them , so please hold on to the pieces and the packaging until we settle the claim.

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We strive to carry quality brands and deliver your new furniture in perfect condition. But if you receive your furniture with any obvious damage on it, please report the damage to our representative at the time of the delivery and we will replace the pieces you need as soon as possible .

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We strive to carry quality brands and deliver your new furniture in perfect condition. But if you receive your furniture with any obvious damage on it, please report the damage to our representative at the time of the deliveryand we will replace the pieces you need as soon as possible . We do not take any responsibility for damages reported after that.

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