What happens if someone sends an email to a locked, suspended, cancelled or terminated account?
If an email is sent to a locked, suspended, cancelled or terminated account, an automated reply message will be sent to the sender of the message advising them that their email message was unable to be delivered. The original message will be included as an attachment within the body of the automated reply message. [Back to Top] • What is a catch-all? A catch-all is an address that is specified to ‘catch’ any email that is addressed to your domain name, but does not match any of the email addresses set up for that domain name. So if an email is sent to an address that you have not set-up or if the person misspelled the name section of the email address, then the system will catch it and route it to a pre-defined email address. For example: A company has three mailboxes (not aliases) setup for YourDomainName.com. They are: • Info@ YourDomainName.com • Sales@ YourDomainName.com • Webmaster@ YourDomainName.com Info@YourDomainName.com is set as the catch-all. A customer sends an email to ad
