What happens if Redwood Credit Union says it charged my account correctly?
If we determine that we correctly charged your account, we will send you a notice by the next business day that explains the reason for that decision and will include either the original check or a copy of the original check that is sufficient to determine the validity of your claim. Redwood Credit Union will also either include the documentation that we used in making our determination or will explain to you that you can request such documentation.
