Important Notice: Our web hosting provider recently started charging us for additional visits, which was unexpected. In response, we're seeking donations. Depending on the situation, we may explore different monetization options for our Community and Expert Contributors. It's crucial to provide more returns for their expertise and offer more Expert Validated Answers or AI Validated Answers. Learn more about our hosting issue here.

What happens if one of my customers fails? Do I have to honor the TestKing guarantee?

April 26, 2017customers fails guarantee happens honor Testking

0

Posted

What happens if one of my customers fails? Do I have to honor the TestKing guarantee?

1 Answer

0

Posted

If one of your customers fails their exam, Testking will honor the 100% Pass Guarantee. Testking will make available through you a comparable product, or credit your account the proper amount of funds to supply the product replacement. You are required to fulfill this commitment if they indeed fail and request the redistribution. Every customer who fails and wants a replacement product must provide the proper verification and proof that they took the exam, where, and evidence of their failing score.