What happens if my wireless, cable or DSL provider is having a temporary outage?
If your Internet connection is down, then you will not be able to receive or make calls. Instead, all your calls will go directly to voicemail, which you’ll be able to access later from your phone or email. However, prior to the outage if you had set your Follow Me Service, then your phone calls will still be routed to the numbers you have specified for your Follow Me.
