What happens if my White Eagle™ Prepaid Maestro® Card is lost or stolen?
If you lose your White Eagle™ prepaid card or it is stolen, you must call our Customer Services team immediately at 08448 115 115 (calls will be charged at 5p per minute from UK landlines and may be recorded. Other operator’s charges may apply). By following the procedures outlined in the terms and conditions any unauthorised charges on your card will be refunded after you receive a replacement card. You may be required to help us, our agents or the police, if your card is lost or stolen or we suspect that the card is being misused. See terms and conditions for full details.