What happens if my VITAband is lost or stolen?
Given that there are two components to the VITAband, the Emergency Response Profile and the contactless payment functionality, you will need to do the following if your VITAband is lost or stolen: The VITAband Visa Prepaid Chip and Companion Card: In order to disable The VITAband Visa Prepaid Chip and Companion Card and stop purchases from being made, dial 1-866.902.1482 or visit us online at www.visaprepaidprocessing.com/vitaband. The VITAband Visa Prepaid Chip and Companion Card are protected by the Visa Zero Liability policy** on fraudulent purchases. Emergency Response Profile: In order to lock your account to prohibit anyone from accessing your Emergency Response Profile, visit http://www.vitaband.net/lockerp **The Visa Zero Liability policy covers U.S.–issued cards only and does not apply to ATM transactions, PIN transactions not processed by Visa, or certain commercial card transactions. Cardholder must notify issuer promptly of any unauthorized use. Consult issuer for additiona
