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What happens if my system or the CU Service Center® system goes down or there are circuit problems?

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What happens if my system or the CU Service Center® system goes down or there are circuit problems?

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If either the Issuing credit union’s host processing system or CU Service Center® platform is down or there are circuit problems, this is referred to as being “Off-line”. You can subscribe to CUSC’s new product, CURe. It has two options, either a secondary VPN to your hot-site or use of a Positive Balance File. Contact MSC for more details.

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