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What happens if my prescription reimbursement claim (DD2642) or Prior Authorization request is denied?

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What happens if my prescription reimbursement claim (DD2642) or Prior Authorization request is denied?

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You may call 1.866.DOD.TRRX (1.866.363.8779) or write to the address below to inquire about the reason for the denial. You will receive a written notice of the reason your claim was denied and an explanation of your appeal rights if you choose to appeal the denial. Write to: Express Scripts P.O.

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