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What happens if my phone with the enrolled cellphone SIM is stolen?

April 26, 2017cellphone Enrolled happens phone SIM stolen

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What happens if my phone with the enrolled cellphone SIM is stolen?

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In the event that the SIM card of the enrolled number is lost or stolen, please notify UnionBank Customer Service immediately by calling 841-8600. Any prepaid or postpaid load transactions requested and / or completed prior to reporting of the loss or theft shall be for the Cardholder’s Account. It is the Cardholder’s responsibility to inform the Bank of the phone / SIM card loss. UnionBank will continue to credit the peso load transactions to the enrolled cellphone account unless Cardholder informs the Bank that the phone / SIM card is stolen. unless Cardholder informs the Bank that the phone / SIM card is stolen.