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What happens if my myki Travel Pass is defective and not working on the myki ticketing equipment?

April 26, 2017defective equipment happens myki pass ticketing Travel working

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What happens if my myki Travel Pass is defective and not working on the myki ticketing equipment?

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No fee applies if the card is defective (it can’t be read on the myki reader) and the card has not been visibly damaged. You will need to bring the pass to the Metlink Central Pass Office at Southern Cross Station.