What happens if my infrastructure is not ready or doesn’t work on the test date?
When we schedule an engagement, we work with you to help you understand the requirements for success. This includes the technical and logistical items listed above. If these items are not available or the system is not working on the day the testing begins, we are generally not able to proceed. You should check your specific terms and conditions. Typically, this will incur a penalty cost and your engagement will be resubmitted to scheduling and may be delayed. It is your responsibility to ensure that the items requested in the pre-engagement checklist are completed or Foundstone will not schedule your project to begin.