What happens if my goods are lost or stolen in transit with the Royal Mail?
This is very unlikely to happen. If it does, your item(s) is fully insured by the Royal Mail Special Delivery Courier Service, up to a maximum value of £2,500.00. You must ensure that you can produce photographs of Your Property as well as at least one document per item which will prove ownership and the current replacement value of Your Property. Please be aware it is your responsibility to keep safe all documentation relating to your Property that would be useful in support of an insurance claim, including, but limited to any purchase receipts, certificates, valuations, insurance documents or photos. Special Note www.royalmail.com, from the Royal Mails Insurance Claim processes (Royal Mail needs to ensure that unwarranted claims are not made and as such it retains the right to request further information from the claimant and to refuse claims that it suspects are unwarranted). When in our care your goods are secure and vaulted, your goods are insured by us for the valuation we offer
