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What happens if my client, employee, or supplier looses their Citizens Bank Visa Gift Card?

April 26, 2017Bank card citizens client employee gift happens looses Supplier Visa

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What happens if my client, employee, or supplier looses their Citizens Bank Visa Gift Card?

1 Answer

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The cardholder must notify us immediately by calling the cardholder services number and provide their card number and other information requested. Once they have notified us, a replacement card will be couriered to them subject to verification of their request and a $20 replacement fee. The cardholder will be responsible for any transactions conducted before they notify us that their card has been lost or stolen.