What happens if my child loses his/her dorm room key?
The first time a key is lost, the student is charged $25 and is issued a replacement key. The second time in the same year, we assume that there is a chance someone else might find one of the lost keys. We change the pins in the lock and issue a new key. The charge is $100. We do not refund any of the charges if a key is subsequently found. All of the labor involved in key cutting, work order processing, invoicing, etc. already has been expended.