What happens if my Central Bank Gift Card is lost or stolen?
Central Bank provides 24-hour toll-free support. Immediately report any problems or a lost or stolen card by calling 1-866-276-5115. A replacement card will be issued and any available balance (less the replacement card fee of $5.00) will be transferred to the new card. As long as the lost or stolen card is reported immediately, you will not be responsible for any unauthorized merchant charges.