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What happens if my CCP/I-GO Card doesn’t work on a bus or at a rail station?

April 26, 2017bus card CCP doesn’t happens i-go rail station

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What happens if my CCP/I-GO Card doesn’t work on a bus or at a rail station?

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If your CCP/I-GO Card does not work on CTA, immediately notify the customer assistant at the rail station or the bus operator. To get a replacement card you should visit www.chicago-card.com or contact CTA Customer Service at 1-888-YOUR-CTA (1-888-968-7282), Monday through Friday, 7 a.m. to 8 p.m.