What happens if my bill goes to the BillPay processing center after I have canceled BillPay?
As a courtesy, the top page of any bills received will be forwarded to your home for 45 days beyond cancellation. After 45 days, we will no longer offer this service. If you receive a scanned bill image at your home, you may wish to contact your biller directly to ensure that they re-direct all future bills to your home. In addition, account-related objects received at the processing center (such as a calling card) within 45 days of the date the cancellation is final will be forwarded to your home. After 45 days, these items will be returned to the sender.
