What happens if mediation is not selected or if mediation fails?
When mediation services are not selected by either party or when mediation services fail, a complaint may be sent for full investigation. During a full investigation, a field investigator will interview the complainant, review relevant documents, conduct interviews with witnesses, and summarize the case for the investigating commissioner. The investigator’s role is that of a fact finder. The investigator does not determine the outcome of the case, but rather gathers and presents the facts to a commissioner for determination. Information is gathered in an objective and impartial manner. All information discovered throughout the course of the investigation of an employment, housing, or public accommodation case is confidential. Information gathered in a racial and other profiling case is not considered confidential. Depending upon the information obtained during the investigative process, the investigating commissioner makes a determination of either “Probable Cause” or “No Probable Caus
When mediation services are not selected by either party or when mediation services fail, a complaint may be sent for full investigation. During a full investigation, a field investigator will interview the complainant, review relevant documents, conduct interviews with witnesses, and summarize the case for the investigating commissioner. The investigator’s role is that of a fact finder. The investigator does not determine the outcome of the case, but rather gathers and presents the facts to a commissioner for determination. Information is gathered in an objective and impartial manner. All information discovered throughout the course of the investigation of an employment, housing, or public accommodation case is confidential. Information gathered in a racial and other profiling case is not considered confidential. Depending upon the information obtained during the investigative process, the investigating commissioner makes a determination of either “Probable Cause” or “No Probable Caus
