What happens if Im unhappy with the standard of treatment Ive received from my CHM practitioner and want to make a complaint?
If that is the case, we will do our best to help you but first we need to find out if the practitioner you are seeing is registered with the ATCM. (Bear in mind, there are practitioners who practise Chinese medicine and acupuncture, and they do not register with any profession organizations). If the practitioner you are going to complain about is registered with ATCM, please let us have the practitioners details such as full name and clinic address. We take any such complaints very seriously and we can assure you that the matter will be dealt with fairly and efficiently by our Ethics and Conduct Committee. I am concerned about the use of endangered species in Chinese herbal medicines. A: The ATCM has always condemned the illegal trade in endangered plant and animal species, and our members are subject to strict rules which prohibit the use of any such material.
Related Questions
- What happens if a treatment is recommended and the health plan refuses to authorize it or if I have a complaint about the service I receive from my physician or health plan?
- What happens if Im unhappy with the standard of treatment Ive received from my CHM practitioner and want to make a complaint?
- What happens once a complaint is received?
