What happens if I use my SearchAlert luggage lock and it’s cut off when I travel?
The TSA has been fully trained to recognize and use the SearchAlert Travel Sentry System. However, if SearchAlert TSA Luggage lock is broken by the TSA during travel, simply return the lock to Corporate Travel Safety and we will replace it free of charge. We ask that customers provide the SearchAlert lock that was broken, along with the TSA Notification of Baggage Inspection, and let us know in which airport the bag was checked (and screened) so that we may notify the TSA. Is anyone using these SearchAlert TSA luggage locks? The TSA now screens on average 1.5 million bags a day or over 10 million bags per week. There are already millions of Travel Sentry™ Certified locks in circulation. Replacement policy In the unlikely event that your SearchAlert TSA Luggage Lock is mistakenly cut or damaged by the TSA, it is eligible for replacement by Corporate Travel Safety. If the TSA cuts a lock, they may wrap it in special protective tape and place it in your suitcase but should always include
