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What happens if I tweet a customer service issue to KeyBank after normal business hours?

April 26, 2017Business customer service happens hours ISSUE keybank normal tweet

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What happens if I tweet a customer service issue to KeyBank after normal business hours?

1 Answer

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A tweet to @KeyBank_Help sent after our normal business hours (8 a.m. – 5 p.m. Eastern time) will be received the next business day by the Customer Service team. At that time, @KeyBank_Help will review the post and reply accordingly.