What happens if i return my order after the 21 days?
If an order is returned outside of the 21 day policy (excluding orders sent to addresses outside of the UK and returns under the Distance Selling Regulations) the amount will be refunded back onto a Lipsy Return Card rather than your original method of payment. Lipsy Return Cards can be redeemed on the lipsy website, www.lipsy.co.uk, and in Lipsy stores (excluding concession stores). After 21 days have passed we cannot refund you onto your credit/debit card for your returned item (except where returns are under the Distance Selling Regulations or delivery addresses are based outside of the UK), nor are we able to send it back to you so please look closely at the despatch date before returning your order. You will receive a dispatch email on date of dispatch. You can check your Gift Card balance by logging into your account and clicking Gift Card balance. Alternatively you can ring the following number: 0844 412 0300 (UK) or 1890886111 (ROI) (UK calls cost 5p per minute from a BT landli
