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What happens if I purchase a ticket from National Express East Coast for travel with another Train Operator and my train is delayed?

April 26, 2017Coast East Express happens National operator purchase train Travel

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What happens if I purchase a ticket from National Express East Coast for travel with another Train Operator and my train is delayed?

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Tickets • National Express East Coast is an impartial retailer and sells train tickets on behalf of all Train Operators. If you were delayed on a train run by an operator other than National Express East Coast you should direct any complaints to that operator.