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What happens if I pull into an OIA parking garage exit lane and the gate does not rise?

April 26, 2017garage Gate happens Lane oia parking pull Rise

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What happens if I pull into an OIA parking garage exit lane and the gate does not rise?

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If the gate does not rise, you might be asked to proceed to an attended lane with a staff person to inform them of the problem. The attendant will then ask you to provide them with the transponder number (located on the back of the transponder). The attendant will look up the time and date you entered the garage and will charge you the appropriate amount. You will need to pay this parking fee with cash or credit card. When convenient, contact the E-PASS Service Center at 407-823-7277 to determine why you were not able to use your E-PASS as a payment option upon exit.