What happens if I need 24 hour emergency automotive roadside assistance services?
• Call the dedicated 24/7 toll-free number. • You will be greeted by an agent who will ask if you are in a safe roadside location; if you are not in a safe location, law enforcement will be contacted and roadside security assistance requested. • The agent will verify your emergency roadside assistance plan coverage, determine your auto repair service needs, and explain when service should arrive (approximately 45 minutes in most cases.) • The motor club agent will remind you that this is a “sign and drive” roadside assistance service up to $100; basically you will have no out-of-pocket costs for any service under $100. • You will receive an automatic call back to insure that the emergency roadside assistance service has arrived.
