What happens if I make more calls than the ‘Fair Use’ policy allows?
It’s unlikely that this would happen because Tesco Talk Wi-fi is for personal use, not businesses that make calls all day. But if it does happen, you will not be able to make any more paid calls until you have contacted us. We do this to protect you from the possibility of fraud. You can contact us by phone, email or letter. Our customer care team is available 9am – 9pm, Monday to Saturday and 10am – 4pm Sunday. Just call 0845 300 20 20* and one of our friendly staff will be happy to help. Or, you can email us at tescotalkwifi@tesco.net * FREE from your Tesco Talk Wi-fi phone (within a Wi-fi enabled area) or just 7p a minute from a BT landline, 9am – 9pm, Monday to Saturday and 10am – 4pm Sunday. Other providers may vary.
