What happens if I make more calls than the Fair Use policy allows?
It’s unlikely that this would happen because Tesco Internet Phone is for personal use, not businesses that make calls all day. But if it does happen, you will not be able to make any more paid calls until you have contacted us. We do this to protect you from the possibility of fraud. Call our customer care team free from your Tesco Internet Phone on 0845 300 20 20*. One of our friendly advisers will set up your phone to make calls again. You will then need to pay for all calls at the standard rate, even if they were included in your call plan before.