What happens if I lost or was unable to retrieve the 2D barcode on my mobile device at kiosk?
You can still print your boarding pass at the Self Check-in Kiosk by retrieving your check-in record with your name and flight number. If there is no kiosk available at the departure point, please approach our Self Check-In Bag Drop or any other check-in counters to request for a boarding pass to be issued.
