What happens if I lose or forget my NetTeller ID or PIN?
You can use the reset option available on the login screen, provided you have the reset identification fields completed in advance. To do so, click the Options tab on the NetTeller summary screen and select the Personal option. Under ‘Modify Personal Settings’ verify that a valid email address is entered. Also, create a personal identification question and answer in the fields that follow. These will be used to verify your identity in the event you have to reset your password. If you lose or forget your ID or PIN you may also contact Customer Service at (952) 474-7309 or (800) 648-5507 or email customerservice@beaconbank.com.