Important Notice: Our web hosting provider recently started charging us for additional visits, which was unexpected. In response, we're seeking donations. Depending on the situation, we may explore different monetization options for our Community and Expert Contributors. It's crucial to provide more returns for their expertise and offer more Expert Validated Answers or AI Validated Answers. Learn more about our hosting issue here.

What happens if I “lock” myself out of my GlobalSign furnished USB token?

April 26, 2017furnished globalsign happens lock token USB

0

10 Posted

What happens if I “lock” myself out of my GlobalSign furnished USB token?

1 Answer

0

10 Posted

During the application process subscriber’s are required to personalize the USB token ‘passphrase’ with a recommended 8+ mix character secret value. This additional level of security is required by the DocumentSign Certification Practice Statement. Subscribers are responsible for remembering the value and will be permanently locked out of their USB token after (10) failed attempts. GlobalSign is unable to retrieve the passphrase and therefore a replacement certificate will need to be ordered at no additional cost. Note special instructions will be provided by GlobalSign on how to reset your token.