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What happens if I have lost or had my hardware key (dongle) stolen? Can SCSI Toolbox just sent me a new key, or can I buy just the hardware key?

April 26, 2017Dongle happens hardware key Lost SCSI sent stolen Toolbox

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What happens if I have lost or had my hardware key (dongle) stolen? Can SCSI Toolbox just sent me a new key, or can I buy just the hardware key?

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The license IS the hardware key, and will not be replaced for loss of theft. What you will need to do is file a claim with your insurance company and report the loss of theft. They will then reimburse you for another purchase of the license, and subsequent hardware key.