What happens if I fail an audit (obtain an unacceptable D or E rating)?
Where a business is found to have an unacceptable (D or E) audit result, it is removed from the normal audit frequency and is submitted to a follow-up audit after one month, and will remain on additional audits at monthly intervals until areas of non-conformance have been rectified and an acceptable (A or B) audit rating is obtained. These additional audits will be performed at full cost as per the Authority’s current audit and inspection fee. In most cases where businesses have failed their audit (received a D or E rating), they will also be issued with an Improvement Notice (IN) for any critical CARs identified during the audit, and will be subjected to additional enforcement action.
